Terms and Conditions

Do you encode your software?
PaymentsPlus is now licensed GPL Commercial and is licensed as GNU GPL ver.2. The source code will still be available subject to payment of a small fee as permitted by the GPL to cover our distribution costs.

What license is software released under?
PaymentsPlus is now licensed GPL Commercial and is licensed as GNU GPL ver.2 It's just simpler that way.

Does your license comply with Joomla!'s guidelines?
Yes. We are releasing PaymentsPlus code under the same license as Joomla!, or under a license that is compatible. This gives you maximum freedom to include our work with Joomla! as well as other GPL based works.

Is PaymentsPlus a Commercial GPL Business?
Yes. Tradewise Promotions releases free (as in free beer) software, and free (as in freedom) commercial software under the same GPL license. Our company is underpinned by a mix of commercial software sales, services, support and training.

What levels of support do you offer and what can I expect to recieve in support?
Support is only offered to those who have a current support membership and support services are limited for each level. Before selecting a membership you should consider the following statements and select the right membership for YOU.
Copper - Must have extensive Joomla experience and a very good command of HTML, PHP and MySQL and be able to trouble shoot most problems. Note very limited support is offered with this option. (3rd Level Limited Support).
Silver - Best suited to a person with good Joomla knowledge and a resonable command of HTML, PHP and MySQL and be able to trouble shoot most problems with some assistance (2nd Level Limited Support).
Gold - Best suited to a person with some Joomla knowledge and learning HTML, PHP and MySQL and need help to trouble shoot initial problems (1st Level Priority Support).
Platinum - Best suited to a person with limited Joomla, HTML, PHP and MySQL knowledge and most likely to require assistance and ongoing support (1st Level Priority Support + up to 1 Hour on server support).

Generally Copper and Silver Members are only offered limited support and support does not include priortity level, on server support or any guarantee of developer support as these memberships should be used only be used by users with good skills and able to troubleshoot most problems without assistance.  Gold and Platinum members can recieve support from the member to member forums and 1st level developer support.  Full details of what's included with each member level is displayed on the Membership Levels and on the Subscription Purchase page. Our Platinum Membership offers the best value and is the only support subscription that offers a 50% renewal discount.

Can I upgrade from a lower level to another support membership level?
The only upgrades we will offer is from Copper, Silver or Gold to Platinum Level. This is available on request and is subject to your current membership Copper, Silver or Gold membership being current. The upgrade cost will be the difference between your current level and the Platinum cost.

Can I distribute your Commercial GPL components even if I bought it?
Yes, this is allowable under the terms of the GPL so don't feel guilty about it. It would be naive of us to think that sharing of commercial software doesn't happen. If you find a friend using our software and want to try it before you buy, our license allows legal distribution. If you find our products useful then buy subscription to encourage further development or if you are in need of personal support. Or you could make a donation.

Can I remove the copyright notices from the source or the program output?
No. The GPL license stipulates that you cannot remove these without our permission. This includes any notice in the actual source files, and also includes "watermarks" and images in the output of the administrator component. In this way people will know that we are the original developers of the product should they wish to contact us.

Can I install your Commercial GPL software on as many sites or domains as I like?
Yes. When you buy our commercial software it's released under the GPL so you can legally put it on as many sites as you wish. There is no restriction.

What do I get when I buy your Commercial GPL software?
You of course get the source of the software. Subject to having a current subscription you have access to any updates to the software in advance of the public announcements. You will have access to a community forum for other people that have also purchased the same software and subject to the access level purchased, you may have access to other premium content (tips, tutorials, "hacks", etc) and video tutorials as they become available.

Our products are Commercial GPL, when purchasing a membership on this site you are paying for support based on YOUR experience. So, our membership levels are designed to suit user experience. This save us time on answering basic questions appropriate to each level and thus saving users $$$ based on their experience.

The administrators of this site reserve the right, not to answer questions in any forum that we consider should be a basic level of knowledge appropriate to the membership level of the user posting the question.

What is your Refunds Policy?
PaymentsPlus provides a functioning Demo so you can test the applications. We also provide General Forum Access where you can ask any pre-purchase questions to help you determine if our product/s will be suitable for your particular purpose. The products and / or services sold through this site are digital product downloads. Once these files or programs are downloaded to the end users computer we lose all future control over their distribution or use. Therefore, unless explicitly stated, no refunds can be issued once a sale has been made.

However, we understand that it is impossible for us to test our software on every platform and every configuration it may encounter on other servers. Therefore if you are unable to get our software up and running on your server in the first 30 days after purchasing the software then please contact us and we will do everything within our knowledge and experience to get our software to work on your server.

We will of course refund without hesitation IF the stated functionalities of a component do not work AND all our endevours to fix it have failed.

You can NOT ask for refund if:

• Configuration of your server does not meet the component's requirements
• The component works not in a way you had expected it to work. This means that if the stated functionalities and or those shown on the demo you desire exists, but work differently than you imagined.
• Our working hours are not compatible with yours or you request support on weekends or holiday periods and you cannot be supported on time.
• You just want your money back.

Can I distribute or show other people Premium Content that I can access when I purchase your Commercial GPL software?
No. When you purchase our software you agree to the license terms to access premium content which are for personal use only and does not allow you rights to redistribution those works. If you would like to use any premium content or media in, for example, a user group presentation, please call us as permission may be granted on a case by case basis.

Do you offer addition support packages for your Commercial GPL software?
Yes. If one of our support packages doesn't suit you, contact us about your needs and we will try to tailor a package to suit your budget and requirements.

Are upgrades to your Commercial GPL software free?
The download area on our site can only be accessed with a current subscription, where minor upgrades will be available from time to time. These are upgrades where the major version number doesn't change, like version 2.1 to 2.15 to 2.20. Upgrades between major versions, like version 1 to 2 to 3, may incur a discounted fee to current subscribers.

Who will own the copyright for software you produce?
Generally Tradewise Promotions will retain copyright on all works. In this way we can keep our overheads lower for everyone because we can recycle source code over various projects. There are exceptions, and they would be where you hire us to help you out with a specific project of yours. But in these cases you would also be expected to pay our premium hourly rates or agreed fixed rate.

If I purchase a subscription with support, can I access support for multiple sites?
No, Whilst the software is released as GPL and as such you can use it on multiple domains, our support is however, is only offered to one purchaser with one domain. If you require support for additional domains then you'll need to purchase a support subscription for each domain.

How much do you charge?
Our hourly rates are posted on the website under Member Subscriptions where a discount is offered based on the users current subscription level at rates per hour for any of our services.

Do you require a deposit?
Yes. For services under about $1000, or for pay-per-hour arrangements, payment in full is required before commencement. For projects up to $2000 it is generally 50% to start, and 50% on delivery. For projects over $2000 the progress payment scheme is generally 40% to start, 40% once the beta milestone is reached and 20% on delivery. Very large or long term projects may have different schedules for progress payments.

How can I make payments?
In Australia, by a cheque drawn on an Australian Bank (sorry, international cheques are not accepted) or by direct bank transfer. International payments can be made by Paypal.

All your prices are quoted as $USD but your are in Australia - Why?
We do this for ease of converting currencies because $USD is generally accepted as a universal currency. If you wish to pay in Australian Dollars $AUD then the current conversion rate at at the time of payment will be used for offline payments at www.xe.com or online payments using www.payal.com

Are these Terms of Service updated from time to time?
YES, on some occasions we will update the Terms of Service, mostly to further clarify existing points or to add additional terms as our software and or services expands or changes requiring additional clarification/s. If you purchase any software or service from us you should read these Terms of Service from time to time, to keep yourself up to date with the current Terms.